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Pop up stores: Narellan, NSW - 25th Nov - 5th Dec 2021 | Macarthur Square, NSW - 16th Dec - 23rd Dec 2021 Pop up stores: Narellan, NSW - 25th Nov - 5th Dec 2021 | Macarthur Square, NSW - 16th Dec - 23rd Dec 2021

Delivery

We offer $9.95 shipping on all orders. National delivery within 2-7 business days in National Metropolitan areas. Regional areas can take longer.

Australian Express Shipping $15.

National delivery within 1-3 business days in National Metropolitan areas. Regional areas can take longer.


DELIVERY INFORMATION

We send all Australian orders via Australia Post in Australia

We endeavour to send your order as soon as possible, and most of the time this is the same day or the next business day (when stock is available).

Please note, our daily order cut off is 10am. Express Orders placed after this time will be shipped the following day.

Please remember that for customised orders, we may need a little more time to get your item ready for you.

ORDER TRACKING
You will receive a tracking number for your order upon dispatch to track your order. Please advise us if you require assistance in tracking your order.

DAMAGED/LOST PACKAGES
Damage or loss in transit is rare however if it does happen, we will happily take responsibility for it.

Please contact us at info@namastecollections.com.au to organise the return of damaged goods or to report that a parcel has not arrived within the above time frames.

Returns and exchanges must be made within 7 days. 

Please note due to the high alcohol volume, orders containing a 200mL Fragrance Diffuser are considered a Dangerous Good and not eligible for free shipping. Any order containing diffuser items will be sent via a courier and a $9.95 surcharge will apply.

Express shipping is $14.95. 

Please note orders containing a 200mL Fragrance Diffuser is not eligible for express shipping.